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TurboFloorPlan 2017 is Shipping!!!

2D window is only white screen
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* September 08, 2018, 08:09:09 AM
When I open my previously saved drawing, the 3D window works just fine. Except for the 2D. It wouldn't show my drawing, and I cannot draw anything new.

Please help!

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September 08, 2018, 12:52:39 PM
#1
Hi there,

I'd need to see the file. Please, zip the file and attach it to your post.
Also, inform the name and version number of your TFP program.


* September 08, 2018, 03:12:48 PM
#2
Hi Patricia,

Thank you so much for responding. I am using a trial version of TFP Home & Landscape PRO 2019 version 20.0.0.1016.

Is there any other way I can share the file with you aside from using winzip?

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September 08, 2018, 03:37:38 PM
#3
Hi there,

Upload the file to Dropbox https://www.dropbox.com/ (it is free) and send me the link via Private Message.

Hope this helps.


September 09, 2018, 06:03:49 AM
#4
Hi there,

I received and checked your file.
Open your file => Go to 2D => Set Zoom => 30% => you will find the house at the bottom of the workspace.
TFP opens the files in the center of the workspace => this is the reason why you see a "white screen" (because the house is at the bottom)

Some notes for a better understanding of the issues and a suggestion:
- The setting => Design => Lot properties define the general workspace.
- I noticed that you set the Lot properties value = 75'x 180' => I am assuming that these are the dimensions of your property. If so, a suggestion: you can set a bigger workspace and define your property using the Property Lines (Landscape tab) .

Hope this helps.


* September 12, 2018, 04:06:25 AM
#5
Thank you so much Patricia.

I still haven't tried it yet. Got busy with real life work... ahhh... Will check it soon enough and will let you know if it worked.

Keep you posted. I appreciate the help.

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September 12, 2018, 04:48:46 AM
#6
You're welcome! :)