Hi,
Doug - it was giving an ftp login - which is probably why your username/password did not work.
However it is now back up - and I have already answered a question!
Note to IMSI - the links to the Support Page and v11.2 Update have still not been corrected - in fact now the Homeplans and kitchens link doesn't work either.
And if you go to the Updates page - (via the TurboFloorPlan site, which is the only way at present) - why have the v8 and previous patches been removed? - people are still using v8 - I've just answered a question on it!