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TurboFloorPlan 3D 2019 - Drawing File is Reduced to Zero 0 Bytes
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* October 24, 2019, 10:47:01 AM
Using 2019 I have experienced the following a few times in the past weeks. (Very annoying and time wasting).
Develop a  .PRO file and suddenly find the render goes to blank screen.
If I close 2019 without saving the file, I can start again and the file is available.
If I save the file, the file is reduced to zero bytes and is useless. Windows Explorers reports the file with it's previous last date/time of a useful populated file.
This has happened to large files and to very small files.
I have no other issues with my PC.
I typically run 2019 without other software running simultaneously.
My PC is a year 2017 powerful i7 desktop from a mainstream manufacturer with no modifications.
Running Win 10 with all updates to system and software.
Help please !!

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October 24, 2019, 10:52:05 AM
#1
Hi there,

for this specific issue, please, contact TFP Tech Support
[email protected]

Hope this helps.


* October 25, 2019, 01:38:22 AM
#2
Thank you Patricia, have done.
Will add notes here if they appear useful.
Stephen

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October 25, 2019, 05:18:34 AM
#3
Hi Stephen,

You're welcome!  :)

Let us know if you get a solution.