FloorPlan User Forum

General Category - V.16 and Earlier => V12 - V16 Looking for Help? => Topic started by: cobramax on November 19, 2013, 11:07:37 PM

Title: Mouse Control
Post by: cobramax on November 19, 2013, 11:07:37 PM
Have purchased Version 16 (Aust & NZ). Running on a Toshiba Qosmio DX730 All in one computer.

Everything works until I want to edit something.

I left click to select but will not highlight to select and edit.

I have loaded the TFP onto another computer and it works fine.

Can anybody help. Obviously it has something to do with the Toshiba Computer

Thank you.

Sam
Title: Re: Mouse Control
Post by: Allan Chesney on November 20, 2013, 12:46:25 AM
Hi Sam and welcome to the forum.  :)

I assume you are doing the same thing on the second computer and hence not doing anything wrong as such (eg you are on the right Location or floor, for what you are trying to select).

If that is the case, then it sounds like a problem with the video card driver on the Toshiba. Try going to Settings / Program Settings / Graphics and turn off Hardware Acceleration. If that fixes it then there likely is a driver issue and simply updating the video driver from their website should fix it.

You can just leave HA off  but things could be a bit slow!

I moved your post to the correct section of the forum. V17 is a totally different program so any help given may not apply. You will be very happy with the program once you get to know it. Just ask (in the V16 section obviously) if you have any questions.

Allan
Title: Re: Mouse Control
Post by: Patricia G. on November 20, 2013, 08:17:13 AM
Sam and Allan,

Just a suggestion: in the past I experienced something like this (other computer, other program) and I solved the issue by changing the mouse to other port.

Hope this helps