FloorPlan User Forum

General Category - V.16 and Earlier => V12 - V16 Looking for Help? => Topic started by: sspier on February 24, 2008, 05:32:15 PM

Title: I cant get started with my new program.
Post by: sspier on February 24, 2008, 05:32:15 PM
I just downloaded from the TFP web site TFP Home and Landscaping Pro, and i am ready to get going put the start menu is asking me for an activation code. My email from IMSI said activation code is unavailable. does any one have an ideals? I called and no one ones home, well they will not be back to work untill tomorrow.

Sam
Title: Re: I cant get started with my new program.
Post by: Allan Chesney on February 24, 2008, 05:50:46 PM
Sam,

Welcome to the Forum.

I can't help you with the activation code - that obviously has to come from IMSIDesign but you may find that if you just ignore it and carry on, it will work for 14 days I think it was.  When the time runs out it will prompt you again for the code and you can just enter it and it becomes the full version. The Trianl version is the full version - nothing is missing.so you do not have to download it again.

Allan
Title: Re: I cant get started with my new program.
Post by: sspier on February 24, 2008, 05:56:24 PM
Thanks for the reply, but that didn't work either, i guess I'll be waiting until tomorrow to talk with IMSI. I'm sure i will be back with some "user" questions next week.
Thanks Again
Sam
Title: Re: I cant get started with my new program.
Post by: Monizuka on February 26, 2008, 07:09:10 PM
Has your issue with installation been resolved?
Title: Re: I cant get started with my new program.
Post by: spspier on March 01, 2008, 01:47:16 AM
I am sspier, I had to re-register, password goof!

Yes the issue is fixed, thanks for asking! IMSI was very nice, they must have sent me 3 or 4 SN, with new access codes, but nothing would work, I would uninstall, then reinstall, enter one of the new SN and access codes start the program and it would ask me for an access code, I would enter one of the new access code, but TFP would not load. Msg would say please check your entry and try again. So I would have to go through the whole process again, uninstall, reinstall enter access code at one point I removed every thing from my computer that was related to turbo, TC, TProject, 1st pricing, est.  I spend about 8 hour trying to get it to work.

So you say what fixed it?
Well some how on the 1st install the SN and access code got combined, not sure if this is a glitz or if I did something wrong. Because every time I would go through the removal process and reinstall the program it would still have the 1st SN with the combined access code. So to fix it I went into the registry and did a search on the SN, after finding it I was able to remove it. Restated the program, it asked me for a new SN ,and access code and wahla, I was up and running.

Sam