Trouble downloading v15.1

Started by zuijlen, September 18, 2011, 10:16:16 PM

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zuijlen

I'm trying to download the v15.1 update (http://downloads.imsidesign.com/Updates/TFP-Pro-15-1-Update.exe), but I get an error that the page cannot be displayed. Is there a server problem?

Allan Chesney

Hi  Zuijlen,

I have just tried the download by clicking the link you provided and it worked for me.  I am using Windows 7 and Internet Explorer 8, which just pops up a message at the bottom asking if you want to Run or Save the file - so there does not seem to be a problem with the link ir server.

Maybe there was an issue with the web server or with your own internet connection at the time, but it is certainly working for me at the moment. I would just try it again.

Allan
Allan Chesney,
Kalamunda, Perth, Western Australia
www.alchesdesigns.iinet.net.au

TurboFloorPlan Home and Landscape Pro V16.0.C1.901
Envisioneer Construction Suite V9.1.2.1234
TurboCAD V17 Professional

zuijlen


MrRam

I am having trouble downloading update. When I save and then run, it says I must be an administrator. I open the program as administrator, then downloade but still won't install.

Allan Chesney

just check that you have the sequence right:

Download the file to your computer.
Close all other programs (including virus scanner)
Open Windows Explorer and right click the EXE file.
Select "Run As Administrator" from the right click pop-up menu.

Let us know how that goes.

Allan
Allan Chesney,
Kalamunda, Perth, Western Australia
www.alchesdesigns.iinet.net.au

TurboFloorPlan Home and Landscape Pro V16.0.C1.901
Envisioneer Construction Suite V9.1.2.1234
TurboCAD V17 Professional