Download Upgrade to v14 won't Open

[diditn98]

I have purchased the v14 TFP pro upgrade and am having problems opening the setup.ini file.
I was successful in installing on my Vista Laptop but when I attempt to open the file on my XP desktop I get an error message"cannot open .ini file". I have completely cleaned up and debugged my machine but no change.

TFP support says its is a problem with my machine.

Any advice? I really need to work on my 21" monitor rather than my laptop

[Jack Zimmer]

I'm no expert on computers but from what I've read you have a corrupt registery.

http://filext.com/file-extension/INI

Possibly 'Advanced Care System' will help.

http://download.cnet.com/Advanced-SystemCare-Free/3000-2086_4-10407614.html

ACS is free, and if you run "Maintain Windows' option and make sure Registery Fix along with 'Spyware Removal' are checked maybe it will help.

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This quote is from another posting that discusses a problem similar to yours.

my fix was to export the following registry keys from a working machine to the machine with the fault:

HKEY_CLASSES_ROOT\batfile
HKEY_CLASSES_ROOT\inifile

After exporting these registry keys and importing them into the problem machine it started working straight away.

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The other option would be to try System Restore and go back as far as you can to see if  the registry problem is solved.

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Again, I have no hands on experience with this problem, just info I've read on the internet.

Jack

[diditn98]

Just to close the thread, I was not able to open the file and am now waiting for a callback from HP support (iYogi). Thanks for the response Jack