New V16

[rgathje]

  Is there an upgrade price on V16?? I still haven't recieved any notification of it and when I go to the site I don't see an upgrade option. Did I miss something??

[Kajvin - Robert W]

HI rgathje

You have to contact the IMSIDesign
1.800.833.8082 or 1.415.483.8000
(M-F, 8:00am-5:00pm PST)
or
[email protected]

They will answer all questions of discount for upgrade

Robert

[dBminus]

Hi All,

I noticed that the cabinet countertop properties now work when just wanting the counter with no cabinet.  In V15 it seemed to ignore your dimensions and give you some kind of default size.

Dave

[Allan Chesney]

Hi Dave,

Yes that bug was introduced in V15 and has been fixed in V16.

Allan

[Doug.S]

  Is there an upgrade price on V16?? I still haven't recieved any notification of it and when I go to the site I don't see an upgrade option. Did I miss something??

I finally got an upgrade price and link to IMSI site via email.  Site now lists an upgrade price.

[Allan Chesney]

As Doug mentioned upgrade priciing is now avaialble (about 50% off for existing owners of V15) and an email campaign to existing owners and those who download the trail version, has begun. A similar email will go to existing owners of the deluxe version shortly.  The email will give you a link to a page on the website showing the special pricing.  If you go direct to the website it will only show normal pricing, so look out for the email and check that it has not gone directly into a Spam Folder on your PC.

If you have not received an email yet, download the trail and that should trigger it (http://activate.imsisoft.com/gennedfreetrial.aspx?productpage=TFP_Pro_16).

You can also upgrade over the phone. If you are in the United States call 1-800-833-8082 or +1-415-483-8000 outside the US.  You will need proof of prior ownership, like your existing Serial Number and Activation Key to get upgrade pricing.

Allan

[Doug.S]

I ordered my TFP16 (physical delivery) and got email noting item is delayed....apparently lack of supply (US Digital River Co.)

Since I'm in no desperate need, this seems OK for now.

I take a positive attitude....hope it is caused by high sales volume/unanticipated large demand.

[rgathje]

I don't understand why they are making it so difficult to get an upgrade??? I used to be able to go to the website and click on upgrade and order it. Before I had the 800 number I emailed sales and they replied back that I would need to send them my phone number and a time when they can contact me. I think it is a little bizarre the way they are handling this. I haven't decided whether to go through the way they are handling things or not. I can wait to upgrade to v16, so maybe I will wait until they do it right.

Robert

[Doug.S]

I suspect the download ver. is readily available....at least the free trial was for some people.  If in real need, this would be a temp. solution.

[Allan Chesney]

Hi Robert,

I don't understand why they are making it so difficult to get an upgrade??? I used to be able to go to the website and click on upgrade and order it. Before I had the 800 number I emailed sales and they replied back that I would need to send them my phone number and a time when they can contact me. I think it is a little bizarre the way they are handling this. I haven't decided whether to go through the way they are handling things or not. I can wait to upgrade to v16, so maybe I will wait until they do it right.

I don't think there is anything really different in the way it is being done. The email campaign is under way so you should get one shortly, which will give you the link to the website showing the upgrade edition.  This is exactly what happened before, for me anyway. If you went straight to the website, you would just see the full price version that everyone sees but if you followed the link in the email you saw a different page showing the discount and the public did not see this version of the site.

As I understand it, if you download the Trial version now, it will trigger the email almost straight away. You may want to make sure of that first though before you started something important in V16 becasue V15 would not open it of course.

Allan

[rgathje]

I down loaded the trial on Tuesday but haven't heard a thing yet. I hope I don't have to load the trial to get a response because I have had trials mess my computer up (not specifically TFP). I have had TFP since Floorplan 7 and have never gotten anything from IMSI about upgrades. I usually just wait until I hear a new version is out and then go to the store and get the upgrade. I can wait for the new version it is just that I think their email campaign as the only way to upgrade is strange. It is the first time I have ever heard of doing it that way.

Robert G

[Allan Chesney]

Hi Robert,

You do not need to worry about it beimg a Trial - it is the full version and no different to what is on the CD except that it times out. All I have ever used, from V3. has been the downloaded trial. When you make the payment you simply activate the program with the code provided.

Allan

[Doug.S]

I down loaded the trial on Tuesday but haven't heard a thing yet. I hope I don't have to load the trial to get a response because I have had trials mess my computer up (not specifically TFP). I have had TFP since Floorplan 7 and have never gotten anything from IMSI about upgrades. I usually just wait until I hear a new version is out and then go to the store and get the upgrade. I can wait for the new version it is just that I think their email campaign as the only way to upgrade is strange. It is the first time I have ever heard of doing it that way.

Robert G

Be sure to check your email trash bin or other location in case IMSI incoming email is listed/considered a possible virus....and set your email program to list IMSI as OK to receive....the "white list".

[Doug.S]

I ordered my TFP16 (physical delivery) and got email noting item is delayed....apparently lack of supply (US Digital River Co.)

Since I'm in no desperate need, this seems OK for now.

I take a positive attitude....hope it is caused by high sales volume/unanticipated large demand.

Got confirming email that v16 stuff has shipped....so I should have it running in a week or so.

[rgathje]

Still no word from IMSI about an upgrade. I guess they don't want my money.