Program Crash

Started by Burgo, November 04, 2011, 06:29:35 PM

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Burgo

When trying to render in 3d real view TFP crashes when the render button is selected in the basic tab. Is this a bug. I have tried several times and the same thing happens. Advance render seems to be ok

Allan Chesney

Hi Bob,

No it is not a bug in that this normally works without any problems.

It could however be a corruption in the model, bad wall join usually or it may be a computer video card issue. Have you updated the driver recently?

You could also try Fie / Repair Project. It will sometimes find corruptm elements and delete them.

Allan
Allan Chesney,
Kalamunda, Perth, Western Australia
www.alchesdesigns.iinet.net.au

TurboFloorPlan Home and Landscape Pro V16.0.C1.901
Envisioneer Construction Suite V9.1.2.1234
TurboCAD V17 Professional

Draft Patrick

Hi Burgo,

The issue that you are describing sounds like a videocard problem , but as a general rule, try these resources

1 - Check the website of your video card manufacturer and update the drivers

2 - Go to the video setup on your PC (may be different for different versions of Windows and video card); for most, click on an empty part of the windows Desktop, click on Settings->Advanced->Troubleshoot). Back the accelerations slider to the left, one level each time and see if the problem disappears. For Windows 7 --> Right Click on your desktop. --> Personalize --> display --> Change Display settings--> Advanced. Now, if you the accelerations controls are not available, this means that you don't have a dedicated memory for video. In this case, go to the control panel of your video chip / adapter --> performance --> move the control and set down the performance. This may help

3 - Right click on the wallpaper (look for a place without icons)--> Properties--> Settings--> Advanced--> Open GL--> Compatibility Settings--> Force 16 bits--> Apply--> OK

4 - Set your video color depth at 24 or 32 bits ("true color")

5 - Go to www.microsoft.com/directx, and see what version is current and check if you have this version installed in your computer

6 - Some NVidia card users reported additional problems--> in this case change the color settings from 32 bit to 16 bit

Also, you can try this solution

http://forums.turbofloorplan.com/index.php/topic,853.0.html

Pat
Patrick Sullivan

Burgo

Thanks Allan & Pat for the replies. My video card is Nvida Geforce 8400GS which was recently upgraded. Advance rendering creates no problems in both radiosity and raytrace, in fact rendering times up to level 4 is relative fast. If the video card was the issue, would not advance rendering also cause the program to crash. Pat, I will try what you suggested in your reply. The attached file was rendered at level 4, 500 steps, in 45 seconds
Many thanks