Can't unpack trial version?

[raykos]

Hi all,

    I'm running Windows 2000, and have tried downloading V12 trial version of Home & Landscape Pro, twice, with no success.  I download the file, and then turn off my anti-virus(AVG & Zone Alarm), I then double click on the downloaded file to install.  It starts, but when it gets to "checking file integrity", it comes up with an error message saying it can't unpack the file because the .exe file has been corrupted, try again.

    Has anyone else experienced this problem?

Thanks,
Ray

[Allan Chesney]

Ray.

Sounds like your download has corrupted it. I had no problem with mine and have not heard of any others who have.

Allan

[Doug.S]

I have not done a TFP12 download as I bought the CD

But plenty of experience with large downloads......so suggest you find what the file size should be as a download and check your downloaded file size to what is expected. If far off you know something is missing.

If a correct size, it still could be a few bits off and not work but that would be unusual. If its in error, the error is usually large...like 10% or more file missing.

Another trick is to download it twice (rename or use different location) and compare file sizes. If exactly the same its probably correct. If not you have a download problem....try again later.

You may also want to try with anti-virus "off" before the download....AV proggies can cause problems in downloads.