Missing Pool Designer

Started by Dean, February 23, 2021, 11:45:04 PM

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Dean

I can't seem to find the Pool Designer in FloorPlan Pro  ???
Lenovo 17.3"Laptop Intel(R) Core(TM) i7-9750H CPU @ 2.6GHz/Turbo boost 6 cores 12 threads.16GB memory.SSD 256GB/HDD 1TB 7200 Rpm.Nvidia Graphics GeForce GTX 1660 Ti 6GB
Windows 10 Home 64 bit
FloorPlan 2020 Pro LightWorks Custom Workshop Pro

Patricia G.


Dean

Hi Patricia,
This is what is found here  https://www.turbocad.com/turbofloorplan/floorplan-home-landscape-pro-with-custom-workshop-pro.html
There should also be a window and door power tool, which I don't have.
Can you please contact them because i think there are some mix ups with these builds.
Lenovo 17.3"Laptop Intel(R) Core(TM) i7-9750H CPU @ 2.6GHz/Turbo boost 6 cores 12 threads.16GB memory.SSD 256GB/HDD 1TB 7200 Rpm.Nvidia Graphics GeForce GTX 1660 Ti 6GB
Windows 10 Home 64 bit
FloorPlan 2020 Pro LightWorks Custom Workshop Pro

Patricia G.

If it was supposed to be included in the product you bough, I'd suggest that you check with the the sales department.


Dean

Quote from: Patricia G. on February 24, 2021, 12:08:30 AM
If it was supposed to be included in the product you bough, I'd suggest that you check with the the sales department.
It's a shame I didn't catch these errors, broken 3D workshop, broken 3D Workshop pro with missing materials.in the trial version before my purchase, how was I to know  :) and now this.
Now, I have to spend time and track them down and discuss this with them  ::)  I don't hear inspiring stories about support  :)
I don't a choice, I guess.
Lenovo 17.3"Laptop Intel(R) Core(TM) i7-9750H CPU @ 2.6GHz/Turbo boost 6 cores 12 threads.16GB memory.SSD 256GB/HDD 1TB 7200 Rpm.Nvidia Graphics GeForce GTX 1660 Ti 6GB
Windows 10 Home 64 bit
FloorPlan 2020 Pro LightWorks Custom Workshop Pro

Patricia G.

As you probably know, this Forum is user to user. I am an unpaid volunteer here, and I just try to help users to understand how to use the programs. I am not an IMSI representative or employee.
This is why my suggestion was and is to contact IMSI directly.
Some of the issues you reported are related to your system and I was told that tech support will provide a solution => they were waiting for your contact, however, you stated that you didn't have time.

Good luck with your project.






Dean

Quote from: Patricia G. on February 24, 2021, 09:22:39 AM
As you probably know, this Forum is user to user. I am an unpaid volunteer here, and I just try to help users to understand how to use the programs. I am not an IMSI representative or employee.
This is why my suggestion was and is to contact IMSI directly.
Some of the issues you reported are related to your system and I was told that tech support will provide a solution => they were waiting for your contact, however, you stated that you didn't have time.

Good luck with your project.

Hi Patricia, and thanks.
I sent a email so lets see what happens. :) I'll be happy to even get a response.
Waiting for your new collections, I have purchased three of them soo far
Lenovo 17.3"Laptop Intel(R) Core(TM) i7-9750H CPU @ 2.6GHz/Turbo boost 6 cores 12 threads.16GB memory.SSD 256GB/HDD 1TB 7200 Rpm.Nvidia Graphics GeForce GTX 1660 Ti 6GB
Windows 10 Home 64 bit
FloorPlan 2020 Pro LightWorks Custom Workshop Pro

Patricia G.

OK, let's wait for their answer.

Thank you for your purchase! 8)
The new Cabinet Collection is ready, with 140 new cabinets. My Graphic Designer is preparing and uploading the page as we speak. I will post the link later today.
In the meantime, this is a preview of the Cabinet Collection.

Patricia G.